Monday, August 09, 2004

Lawn Sprinkler Service Call Secrets

I just got cleaned up after another rainy day here in Florida and I got to thinking about something.

Do you have an irrigation system and ever tried to call a lawn sprinkler service company during the summer to get repair work done? If have you may have experienced some frustrations due to a company not calling you back, or calling you only to tell you that they are booked solid for the next month.

This happens very frequently with many companies here in the Southeastern part of the United States. Construction and growth are exploding and the demand for new sprinkler systems is higher than ever. But, while most lawn sprinkler contractor's love doing new systems, there is plenty of repair work being left behind.

New homes will continue to be built, but the existing homes with irrigation systems will age and need routine maintenance. Also, breaks and problems will occur that will need the attention of an irrigation professional.

Many companies are small independent one or two man crews who can only handle a certain amount of work. Even the larger companies will experience the same flood of work during peak months. If your system ends up breaking down during a small drought in the middle of summer, you could have problems.

As a lawn sprinkler business owner I will let you in on a few secrets. You need to call at different times than the rest of the public who is calling for service. This will help you to get a response and service faster. So, when does everybody call? On hot and sunny days and also after it has rained for a week or more.

Not all of these companies have, nor can afford secretaries, so you must keep in mind whom will be answering the phone. Customers tend to call on their days off, often in the middle of the day when the contractor is hard at work with his hands dirty. My recommendation is to call early in the morning (7:00 - 9:00 AM), around lunch time, and then again around the end of the work day.

Also, you will increase your chances of getting faster service if you call on a rainy day. Yes, I said rainy day! Why? Because, no one else is thinking about watering their lawns and the phones are not ringing nearly as much, or not at all for many lawn sprinkler service companies!

Another good time to call would be when school is starting for the youngsters again. Anywhere from one week before, to one week after school starts is usually an excellent time to call. Many industries experience a slump in business during this time period as everyone is focused on getting the kids back to their regular routine.

Business usually picks back up again about a week or two after school has resumed and stays busy again until around November in this part of the country. Then there is almost nothing again until after the new year.

So, if you are having trouble trying to find an irrigation contractor to perform work for you, keep in mind and actually use the tips that I have written hear. Be different from the masses and you should experience quick and professional service.

Scott Young
http://www.autolawnsprinklers.com

1 Comments:

Blogger robhansel said...

Scott, I apolige for my ignorance, but I have a sprinkler system with only 4 zones. I was advised to turn the water off during the winter here in Charlotte north carolina.I turned the water back on and did a manual start up and nothing happened. Help!!

4:54 PM  

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